ICC Home

Shop from the Comfort of Your Home

March 20, 2020 by iccfloors Leave a Comment

Currently, many homeowners find themselves quarantined and working from the comfort of their own home. While this transition can at first be difficult, we want to reassure our customers that we offer a variety of tools for your convenience. In fact, many of our website features allow you to shop and browse online galleries right from your living room couch. Today, we are going to take a look at several website tools that ICC Home offers to help make life a little easier. Let’s take a look!

Online Showroom

Our online product catalog allows you to browse a variety of high-quality flooring brands right from the comfort of your house. From hardwood and carpet to tile and luxury vinyl, we have all of the hottest styles and trends right at your fingertips.

Shop at Home

Are you looking for a little more personalization and assistance? If so, our shop at home brings the showroom to your living room. We bring the best samples right to your home. Simply fill out our form to set up an appointment that fits your schedule.

Order Samples

While browsing our online showroom, did you find a product that you may want to try in your house? Fortunately, you do not have to make a commitment without seeing how it would look in your lighting and layout. On ICC Home’s website, you can conveniently order samples of your favorite products.

Square Footage Calculator

If you need to determine the square footage of your room, no worries! Our website provides a quick and easy tool for determining the (approximate) square footage of a room.

Virtual Room Designer

Are you looking for inspiration and want to see what products will look like in your space? If so, look no further than our virtual room designer tool. From upload your room to our room gallery, we provide a variety of design resources for your next project.

Free Estimates

While you are spending your days working from home, one of our experts can come out and provide a free estimate for your project. Simply fill out our form to get started!

With all of our website tools and resources, you can shop from the comfort of your home. That being said, if you have any questions about products, tools, or anything else, please do not hesitate to reach out to us at ICC Home.

ICC Home’s Westfield Store

November 27, 2019 by iccfloors Leave a Comment

We would like to warmly welcome you to our Westfield Store (3245 E. SR 32 Westfield, IN 46074). Recently, we completely revamped the Westfield Store with new signage, displays, and vinyl floors. We are incredibly proud of the finished product and cannot wait to share our store with you. Be sure to visit us at the Westfield location to help make all of your design dreams become a reality. Just remember that we sit back a little bit from the street to offer a more exclusive experience. We hope to see you soon!

Appreciation Post for Our Wonderful Installers

November 1, 2019 by iccfloors Leave a Comment

Mere words can never be enough to admire your actions because your work always meets our highest expectations.”

At ICC Home, we are incredibly grateful for our installers. Without them, we would not be able to service our customers. They are a significant part of our team, and we could not do it without them. Plus, installing floors is not always the easiest task. They spend long hours, making sure our customers have the best experience and install. We wanted to say “thank you” to each and every one of the ICC Home installer family. Thank you for being a part of our team, and thank you for working hard each day to ensure the best product for our customers. We would not exist as a company without your hard work and ability to make customers’ dreams come true. So thank you.

*Photographs from our 2nd Installer Appreciation Breakfast of the Year.

ICC Wholesale Website: What to Expect

July 5, 2019 by iccfloors Leave a Comment

We are incredibly excited to announce our new feature “Shop Our Outlet,” which can be found on our ICC Home homepage. This brand new feature allows you, the consumer, to shop in-stock or over-stocked products at a great price.

It is the perfect resource for homeowners who love DIY projects or contractors looking for the perfect material for their next project. Plus, you never have to worry about quality. With our Shop Our Outlet page, we offer quality products at a great price. In fact, we spent time developing relationships with some of the top manufacturers to provide you with an excellent product at an incredibly low price.

**Three Easy Steps: Select. Buy. Pick Up.**

Our outlet works like any e-commerce website. From the homepage, you can explore the different categories of products we offer. Next, you can select the one you would like from our product selection. Lastly, you can purchase our in-stock product at the available quantity or a manufacturer’s discontinued or overstocked product (please allow 7 to 10 days for warehouse pickup) at an amazing price.

On our outlet page, you will see some products feature an “ICC In-House Special” and others that do not show this. With our “ICC In-House Special” feature, you do not have to wait to get your products! These products are ready-to-go, in our warehouse for same-day pickup.

Otherwise, if the product does not feature this message, please allow 7 to 10 days for us to receive the material then you can pick it up from our warehouse, or we offer free shipping to your house or job site.

**100% Satisfaction Guaranteed or Your Money Back**

Additionally, all of our materials found on the ICC Home Outlet are still warrantied by us or the manufacturer. Like we mentioned above, we are certain that you will love your new product, so put us to the test! Try out our new ICC Home Outlet on your next DIY project. We know you will not be disappointed!

Behind the Scenes of the ICC Home Redesign

May 18, 2019 by iccfloors Leave a Comment

As we remodel the ICC Home showroom, we, like many homeowners, face the many challenging and fun aspects of design. While designing and planning our new layout, we needed to focus on making the showroom convenient and easy to navigate as well as beautiful. During this time, we also were in the process of rebranding our image–this included purchasing and designing new store signage, ordering and selecting materials to set up our “room scene” examples as well as picking out what products and manufacturers we wanted to feature throughout the space.

As you may already know, designing a corporate space involves similar aspects of design that you would see in your own home design. During a redesign, you have to pre-plan a lot of features before the work can begin. We had to look at our past experiences and use them to determine what was the correct flooring amount for the project, what features would work well with the other design elements as well as what the timeframe would be. Additionally, we had schedule installers after hours and on weekends for them to install our products.

During this time, we faced design challenges that would be no different from the ones you would meet. We had to determine when to have the floors installed, and whether they should go in before the cabinets or if the flooring would go in after the cabinets. We firmly believe that as homeowners, who have designed their own homes and have been through this redesign experience ourselves, we can help you master any design project. In fact, you will find our new showroom to be very user-friendly. We hope our new showroom provides you with ease of mind while shopping and making your design decisions.

With all of this being said, we cannot wait to showcase our new showroom to you. We hope you love it as much as we do. In fact, we are excited to feature a special announcement in June, so be sure to check back weekly to make sure you do not miss it. Thank you again for your continuous support, and we look forward to the opportunity to work with you in the future.

Interview with Cam Haughey

March 22, 2019 by iccfloors 3 Comments

With the upcoming transition from ICC Floors to ICC Home, we wanted to feature a blog series on our showrooms’ remodel as well as our expansion to become your one-stop-shop for everything design related.

Today, we had the pleasure of speaking with Cam Haughey, Co-Owner, to discuss the upcoming changes and what consumers can expect. Here is what Cam had to say:

Q: How long have you been in this industry?

A: “I have really been in the industry all of my adult life. I started in 1998 after I graduated from IU in 1997, and Nate and I started Indianapolis Custom Carpentry in the fall of 1998 for a year then quickly switched to ICC Floors, and now we are transitioning to ICC Home to offer even more to consumers. Growing up, I had my own lawn mowing business, and that unleashed my entrepreneurial bug. Additionally, I worked for Nate’s dad in college where I got my first experience in the building industry.”

Q: What changes have you seen in the industry since you have started ICC?

A: “There have been the ‘obvious’ changes in products. Every year there has been massive shifts in technology and trends that evolve the products. When we first started in the business, we began as hardwood floor installers and really the only available pre-finished hardwood floor at that time was 2-1/4 ” wide and maybe 3-1/4″ wide in about five colors of oak, and that was all we laid all day, every day.

But now, it is few and far between to use any 3-1/4″ solid hardwood. I think the most significant change in the industry is the reduction and consolidation of the dealer base and the shift into larger retail–it is a harder industry to survive as a small ‘ma and pa’ shop. In order to sample products, you have to have a substantial showroom and product line for it to truly be a source for consumers.”

Q: What changes have you seen at ICC Floors since you have opened?

A: “Obviously, there has been a significant change in the number of people and the size, but one of the things that I am most proud of is the ability to manage our growth, put systems in place and have those systems evolve. I feel like our structures and systems are far better now than they have ever been. These necessary structural and system changes have helped us evolve from Indianapolis Custom Carpentry to ICC Floors and now ICC Home.”

Q: What excites you about the remodel and transition to ICC Home?

A: “It is exciting to be embarking upon this new challenge, and it has been something that we have wanted to do for a long time. It makes complete sense–we feel it adds value for our customers. The showroom specifically excites me because we have been getting all of the kinks out by building strong relationships with cabinets suppliers, setting systems in place, and gathering our bearings to build this awesome showroom to knock it out the park. I am excited to finally have one of the best first-class kitchen and bath cabinet showrooms in the city. The remodel in relation to flooring is exciting because we are categorizing our design products by styles rather than brands to make the design process easier on the customer. We are providing our own custom displays so we can display it and make it easier, quicker and more user-friendly.”

Q: Why are you expanding/transitioning to ICC Home?

A: “I think ‘ICC Floors’ is no longer an accurate description of who we are and what we do. We had to find a name that reflected all of the products that we offered. We also wanted to emphasize that we are not just ‘dipping our toes in the water;’ we are serious and we are committed to it. These cabinets are not a sideshow for us; they are going to be a primary portion of our business. It is go-time for us!”

Q: What is ICC Home’s goal?

A: “There are four main components to ICC Home’s goal:

Provide a professional and relaxed atmosphere where we will showcase the highest quality products at honest prices.
Employ, train, and continually educate the best people in the business to facilitate your project.
Keep up with the latest marketplace design trends to best serve you, the customer.
Deliver the best possible service, from when you first walk through the door until your project is complete.”

Q: How will ICC Home better serve the customer?

A: “Currently, our customer base, especially those focusing on newer construction properties, are picking out cabinets while they are selecting floors. Since we understand that customers cannot ‘buy time,’ we wanted to capitalize on their ability to design in one place, not drag samples back and forth, and give them some of that ‘time’ back to spend with their families and friends and enjoy their newly designed home. And same goes for our builders, time is money for them–the less they are running around, and the more we consolidate and make their lives easier, the more profitable they can become with efficiency and retention.”

Q: Why are you passionate about the concept of ICC Home?

A: “I get really excited about new stuff–any new endeavor, new challenge is exciting. The ability to embark upon this new challenge excites me. I also get excited about building that portion of our business as well as make life easier on the consumer. I get excited as we continue to build up our offerings and showroom, see all of these changes, see the new, qualified staff that come onboard, and it opens a bunch of doors for us as far as being able to be more important to our current customers. It is just one more thing that sets us apart from other service providers.”

Q: Where do you hope to see the company in 10 years?

A: “I would like to see our Westfield store up and running and be more significant. In ten years, have it be a stand-alone building that we own or more a significant footprint in the Westfield community–something closer to what we have at Castleton. I would like to see ICC in other markets and launch our presence in other communities. Additionally, I think we would like to integrate different products that make sense in the home design–we are definitely not done adding product lines.”

This concludes our employee interview blog series, and we would like to say a special thank you to each of the employees who took the time to speak with us. If you missed last week’s interview with Blake, you can view it here.